We collect information every time a visitor comes to our Web sites. In order to access certain areas of our Web sites, users are asked to register and provide us with certain information. This information is used to provide you with the best possible experience and to tailor our products and promotional offers to your interests and needs. Our purpose is to improve the overall quality of our Web sites and the products and services we provide. Individual information is never disclosed to others. You can always browse our Web sites without entering any personal information and therefore remain anonymous during your visit. However, when you register for an I.T. Works seminar, or order training handouts, a book, or an I.T. Works report, we need to know your name, job title, company name, shipping address, phone number, e-mail address, etc. This allows us to process and fulfill your registration/order, and to notify you of your registration/order status. This information is stored in our database. Because this is not accessible online, customers can not modify their details themselves.

When you visit one of the I.T. Works Web sites, our Web servers record your IP address and/or domain name (standard web site logging). We can use your IP address to help diagnose problems with our server and administer our Web site. We can also use your IP address to identify you, to track a user's session, and to gather other, non-customer specific demographic information. This information can be used for statistical purposes only and can be analysed to constantly improve the quality and accessibility of the information available on our Web sites.

When visiting our Web sites you may receive "cookies", small pieces of information that are stored by your Web browser on your computer's hard drive. We use cookies to save information such as passwords and preferences so you don't have to re-enter it each time you visit our sites, and to deliver content tailored to your interests. Our cookies do not contain any personally identifying information, but they enable us to identify individual users for site personalisation and to improve overall navigation. You may also be served cookies from our advertisers or sponsors while visiting our Web sites. We do not control, nor do we have access to any of the information they may collect. If you do not wish to accept cookies, most Web browsers allow you to reject cookies. Please note, however, that if you choose not to accept cookies, you may encounter difficulties using certain parts of our Web sites.

We use the information we collect to occasionally notify you by e-mail about important changes to our Web sites, to introduce you to new I.T. Works services, to draw your attention to special offers in I.T. Works reports or I.T. Works seminars, or to point you to other things we think you will find valuable. If you would rather not receive these messages, send an e-mail message to stop@itworks.be or to our C3PO.

In its e-mail marketing, I.T. Works complies to the Belgian spam law of 11 March 2003, the European directive 2002/58/EC, and the GDPR/AVG regulation of April 26th 2016, effective from May 25th, 2018. We only send emails to people who have either attended a training, or have shown interest in them (legitimate interest), and you have the right to object, correct, opt-out and be forgotten. If you feel that you get too many emails but do not want to opt-out completely, you may switch to the "overview mode", and you will get only 1 email per month with a short overview of our upcoming trainings.

I.T. Works does not sell, trade, or rent your personal information to others. I.T. Works may provide aggregate statistics about our visitors, their traffic patterns, and related Web site information to reputable on-line advertising agencies, but these statistics will not include any personally identifying information. I.T. Works has a very strict anti-spam policy: all emails contain our full contact information, and requests to be removed or modified to "overview mode", where you get only 1 email per month, are handled promptly.

You may update or change your personal information at any time by simply sending a request to our C3PO from one of the e-mail addresses you have left with us. We will then send you all the information we have collected about you within 30 days, and you can update or change this information and send it back to us. For other questions related to updating or changing your personal information, please send e-mail to privacy@itworks.be.

By using our Web sites, you agree to the collection and use of your personal information by I.T. Works. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it to others. Your continued use of our Web sites after the posting of any changes to our privacy policy constitutes your agreement to those changes.